Information for Vets and Veterinary Practices

Who Are PetInsure?

PetInsure is a trading name of Capstone Financial Services Ltd (Reg. No. 451193) which is an Irish owned company operating from Lapps Quay, in Cork City. We are an intermediary regulated by the Irish Financial Services Authority (Reg. No. 349539) and we are member of the ICCL (Investors Compensation Scheme)

PetInsure started trading in June 2008 and our goal is to bring superior Pet Insurance products and services to the Irish market place. We work with hundreds of vets around Ireland, and have recieved a lot of positive feedback about our products, from both Customers and Vets.

Our underwriters are Alpha Insurance A/S based in Denmark who underwrite in Ireland with the approval of the Irish Financial Services Authority.

Requesting Brochures for your Practice.

If you need Brochures sent out to your Practice please call 021 202 9119 and we will post them out to you immediately. If you need to send us an email please email our Vet dedicated email address: claims@petinsure.ie

About our simple claims process.

Sometimes the most friendly and helpful insurance companies in the world suddenly become distinctly unhelpful and difficult to reach when you need to make a claim. We have thought very carefully about the claims process and how it affects our Customers, their Pets and Veterinary Practices. We have designed a simple claims form, and we aim to process AND PAY all claims within 48 hours. We will pay direct to your bank account speeding up the process considerably and eliminating the need to unnecessary paperwork. We have also included simple, straight forward instructions on the forms to help speed up the claims process as much as possible. We are always looking for ways in which to streamline our forms. If you have any feedback for us, please do not hesitate to let us know on claims@petinsure.ie . We are also able to pay vets direct for claims, and have designed our claims form with this in mind. All you have to do is tick the box on the form that instructs to pay the practice direct.

Remember, we are always interested in your feedback.